Privacy Policy

Information We Collect

FlashStreamNext collects various types of information to provide you with our fundamental analysis platform and educational services. We gather personal information you directly provide when creating accounts, enrolling in courses, or contacting our support team.

• Personal identification details including name, email address, and contact information
• Payment information processed securely through encrypted third-party processors
• Learning progress data and course completion records for educational purposes
• Technical information such as IP addresses, browser types, and device identifiers
• Trading simulation data and analysis preferences to personalize your experience
• Communication records when you interact with our customer support team

How We Use Your Information

Your information helps us deliver personalized learning experiences and maintain the quality of our fundamental analysis platform. We use collected data to improve our educational content and ensure you receive relevant market insights.

• Providing access to our fundamental analysis tools and educational materials
• Personalizing course recommendations based on your learning progress and interests
• Sending important updates about platform features and educational opportunities
• Processing payments and maintaining accurate billing records
• Analyzing platform usage to improve user experience and course effectiveness
• Responding to your inquiries and providing customer support services
• Ensuring platform security and preventing unauthorized access

We base our data processing on legitimate interests in providing educational services, contractual obligations for paid services, and your explicit consent for marketing communications. You maintain control over how we use your information.

Data Sharing and Third Parties

FlashStreamNext works with carefully selected partners to deliver our services effectively. We never sell your personal information to advertisers or unrelated third parties. All data sharing occurs under strict confidentiality agreements.

• Payment processors that handle subscription billing and course purchases securely
• Cloud hosting providers that maintain our platform infrastructure in Thailand
• Analytics services that help us understand platform usage patterns
• Email service providers for delivering course updates and educational content
• Customer support tools that help us respond to your inquiries efficiently

When sharing data internationally, we ensure adequate protection through contractual safeguards and privacy frameworks. All third-party partners must demonstrate compliance with data protection standards equivalent to Thai privacy regulations.

Your Privacy Rights

Under Thai Personal Data Protection Act and international privacy standards, you have comprehensive rights regarding your personal information. We've designed straightforward processes to help you exercise these rights effectively.

• Access your personal data and receive copies of information we hold about you
• Correct inaccurate or incomplete information in your account profile
• Delete your account and associated data, subject to legal retention requirements
• Restrict processing of your data for specific purposes
• Port your data to other services in commonly used formats
• Object to processing based on legitimate interests
• Withdraw consent for marketing communications at any time

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our security approach combines technical safeguards with organizational policies and regular security assessments.

• End-to-end encryption for all data transmission between your device and our servers
• Secure data storage with regular automated backups in geographically distributed centers
• Multi-factor authentication options for enhanced account security
• Regular security audits and penetration testing by independent security firms
• Employee training programs on data protection and privacy best practices
• Incident response procedures for immediate action in case of security breaches

Despite our robust security measures, no system is completely immune to threats. We continuously monitor for potential vulnerabilities and update our security protocols based on emerging best practices in the financial technology sector.

Data Retention Periods

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have specific retention periods based on their purpose and regulatory requirements.

After retention periods expire, we securely delete or anonymize your information. Some aggregated, non-personal data may be retained longer for research and platform improvement purposes, but cannot be traced back to individual users.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience and analyze platform usage. We categorize these technologies based on their purpose and provide you with control over non-essential cookies.

• Essential cookies that enable core platform functionality and security features
• Performance cookies that help us understand how users interact with our content
• Functional cookies that remember your preferences and personalize your experience
• Analytics cookies that provide insights into course effectiveness and user engagement

You can manage cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may limit some platform features, but core educational content remains accessible.

International Data Transfers

While our primary operations are based in Thailand, some of our service providers operate globally. We ensure all international data transfers comply with Thai data protection laws and international privacy frameworks.

• Contractual data protection clauses with all international service providers
• Regular audits of international partners' privacy and security practices
• Data localization preferences for users who prefer Thailand-based storage
• Clear notification processes for any changes in data transfer arrangements

We maintain detailed records of all international data transfers and can provide information about specific transfer mechanisms upon request. Our goal is transparency while maintaining the global infrastructure necessary for reliable service delivery.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices. Material changes are communicated through email notifications and prominent website announcements.

• Email notifications for significant policy changes that affect your rights
• Website banners highlighting important updates for 30 days after publication
• Archived versions of previous policies available for reference
• Clear summaries of changes in plain language

Continued use of our platform after policy updates constitutes acceptance of the revised terms. However, for significant changes affecting data processing purposes, we may request explicit consent before implementing new practices.